Technology Solutions Administrator
Job Description:
Technology Solutions Administrator
Contract Position | 12 Months | Kansas City, MO
Overview
Our client is a leading financial institution. We are seeking a motivated and detail-oriented Technology Solutions Administrator to join our Application Operations team. In this role, you will support critical production applications in a fast-paced, cloud-based environment while contributing to the stability and efficiency of our systems.
This is a night shift position (4:00 PM – 1:00 AM, Sunday–Thursday) with remote work flexibility after an initial on-site training period.
Key Responsibilities
- Monitor production applications using industry-standard monitoring tools and custom scripts to ensure optimal performance
- Identify, troubleshoot, and resolve application performance issues, job failures, file receipt problems, and outages
- Partner with IT and vendor teams to diagnose and resolve incidents efficiently
- Execute deployment support activities and disaster recovery exercises
- Perform moderately complex maintenance tasks and infrastructure management
- Create and maintain comprehensive procedural documentation
- Participate in on-call rotation schedules, including weekend support coverage
- Document daily activities, incidents, and resolutions using incident management systems
- Demonstrate sound judgment and critical thinking when navigating complex production issues
Requirements
- Education: Associate's degree in Information Technology or closely related field from an accredited institution, OR equivalent combination of directly related education and professional experience
- Technical Skills: Experience with application monitoring tools, cloud environments, infrastructure management, and operations automation
- Professional Skills: Strong multi-tasking abilities with excellent customer service and communication skills
- Communication: Ability to explain complex technical concepts to non-technical business partners
- Clearance: US Citizen (Treasury High security clearance screening required)
- Availability: Must be able to work 2nd shift (4:00 PM – 1:00 AM, Sunday–Thursday) and participate in on-call rotations
What We Offer
- Competitive hourly rate
- 12-month contract with potential extension
- Remote work flexibility after initial training period
- Opportunity to work with cutting-edge financial technology infrastructure
- Professional development in a dynamic, mission-critical environment
Special Notes
Training Period: 1-2 months of mandatory on-site training during day shift hours. Remote work permitted after successful completion.
Security Requirements: This position requires US citizenship and successful completion of Treasury-level security clearance screening.